Yes — we offer free delivery across the UK.

Delivery times vary by product. The estimated delivery timeframe for each item is shown on its product page.

Yes — once your order is shipped, you will receive tracking information via email. You can follow its progress until delivery.

No — for now we focus on our UK customers, but we are working to make it available globally.

Contact us at support@allautogoods.co.uk within 14 days of receiving your item. Items must be unused, in original packaging, and accompanied by proof of purchase. Do not send items back without prior approval — they will not be accepted.

If the return is due to our error (damaged, wrong, or defective item), we cover the return shipping. If you're returning for personal reasons such as change of mind or wrong item ordered, return shipping costs are your responsibility.

Only before it has been processed. If your order has just been placed and not yet processed, contact us immediately for a full refund. Once processed, cancellation is no longer possible, but we'll help find a suitable solution after delivery.

Contact us within 7 days of delivery with clear photos or videos. Severely damaged items qualify for a full refund or replacement. Minor cosmetic damage may result in a partial refund. Damage to outer packaging only does not qualify for a refund.

If a missing part doesn't affect how the product works, we'll offer a partial refund or send the replacement part. If it affects functionality, we'll send a full replacement.

Contact us and we'll arrange a full refund or replacement. This also applies if you received the wrong variant (colour, size, etc.).

Contact us and we'll investigate with the carrier. To help us resolve it quickly, ensure your delivery address was correct when ordering. In some cases we may need official confirmation from your local post office. We cannot guarantee a refund in all cases.

Once your return is received and approved, you'll be refunded to your original payment method within 10 business days. Bank processing may add additional time. If 15 business days have passed since approval, contact us at support@allautogoods.co.uk.

If you received the wrong size or variant, contact us and we'll arrange a full refund or replacement. If the size ordered matches what was supplied and you want to return it for personal reasons, return shipping costs are your responsibility and the item must be unused, in its original packaging, and approved before sending it back.